Feel free to get in touch with us if you need any help! We’ll be happy to assist you.

1. Who will be playing with me, or on my account?

Every player on our boosting roster for Overwatch is in the Top 500 of either the Americas or Europe servers. We also have boosters for the APAC and Asian servers, so we are able to fulfil duo queue orders from customers in SEA, and OCE.

2. Do you guys play duo with us or play on our accounts?

We provide both services, if you would like to play with a duo partner, you can opt to purchase our skill rating duo boost or duo games service from this page. We will get a professional duo partner to play with you when you make any duo queue order.

3. What kind of win rate guarantee or refund policy do you have?

We currently have a 70% win rate guarantee for all placement orders if your previous season rank was either Unranked, Bronze, Silver, or Gold (full refund if we fail to achieve this). As for refunds, Boostards will refund any order that we fail to complete. This is ironclad, and you can read more about it in our terms of service.

4. How long will my boost take?

For an SR boost, we can complete anything from within 400-1000 SR in a single day. Placement games can be finished in 3-5 hours. As for duo, it depends on your availability and how long you’re able to play each day.

5. After I have made a purchase, what’s going to happen?

You will gain access to our member’s area where you can monitor and make changes to any of your boosting orders. Click here to take a look at our demo to get a better idea of what to expect.

6. Can I choose what heroes I want you guys to play during my boost?

Yes, you can. We have a very extensive customer area where you can control almost every aspect of your boosting order. You can pause/resume your order, choose heroes for us to play, leave notes for us and talk to your booster.

7. What if I don’t like my booster?

If it so happens that you and a booster cannot get along, you can let us know via customer support and we will be happy to assign someone else for you.

8. Will my account get banned?

At the present moment, none of our customers have gotten banned. Our boosters are legitimate players who are in the Top 500 ladder. If you’d like to be extra cautious, you can purchase our duo boosting service, where you’re simply hiring one of our pro boosters to act as a duo partner for you.

9. Will the booster spend my CP, coins, or buy loot boxes on my account?

Absolutely not. They are well trained and are strictly instructed to never do anything on your account without your permission (except playing and winning games).

10. Can I spectate the games being played on my account?

Absolutely, just make sure you select the “Streaming” option when you are about to purchase. This way, we will know to assign you a booster who’s able to setup a private live broadcast for you before he starts playing.

11. Do you guys boost to Top 500?

Yes, we do. We offer a guaranteed Top 500 boosting service. We will secure you a spot on the Top 500 ranking ladder, and you can learn more about this service over here.

12. I need help with my order or I can’t find my question in the FAQ

Please contact us on our live chat or send us a message on our Facebook page, we’ll gladly attend to you.